No, Chicstore does not have a minimum order requirement.

Yes, you can place an order as a guest without registering an account.

Usually he asks for half a day to prepare the order.

Yes, you should send a request by accessing the customer area - Order history and details - order - ins and outs - send message.

Regarding the shipping cost please visit here.

Free shipping when the order is equal to or greater than €90 and you will get -50% when the order is equal to or greater than €45.​

Shipping with GLS usually takes 24 hours and a maximum of 72 hours.

Delivery will be made on Tuesday if the order is placed on Friday, Saturday and Sunday.

Chicstore will send you a text message and an email with a tracking link at the time of shipment and delivery.

Yes, choose to pay with Klarna at checkout which will allow you to pay in several installments starting from a minimum order of 35 euros.

You can simply consult in your customer area - Order history and details - ins and outs to see the status of your order.

No, unfortunately at Chicstore we do not accept cash on delivery.

Yes, at checkout it will allow you to choose this type of payment and you will be notified of the payment details.

Yes, you can make a request about the order by accessing the customer area - Order history and details - ins and outs - send message.

1. If in the case of prior shipment of the goods, no cost will be charged.

2. If in case after Chicstore shipment the shipping cost you paid at the time of checkout will be retained.

2.1 If in the case after shipment and the shipping cost is offered, the Chicstore will retain the shipping cost based on the weight (shipping cost)

You will receive an immediate refund once the cancellation has been approved, except for the shipping cost.

Yes, you can return your order within 14 days from the purchase date. For further details please see the Returns and Refunds page. 

1. The shipping cost is borne by Chicstore sel if the return is caused by the product not working or damaged.

2. The shipping cost is borne by the customer if he wishes to make a return without a justified reason. *For further details please see the Returns and Refunds page.

1. Send a request and attach a photo in the customer area - Order history and details - order - ins and outs - send message.

2. The shipping cost is borne by Chicstore and Chicstore will be responsible for booking the collection at the customer's home.